Substantial research has been conducted concerning the efficiency and efficacy of different modes of public service delivery and contracting out, which has yielded conflicting results. This article develops a model of service delivery choice taking into account the distinction between public, private, and non-profit organizations and the characteristics of the service to be delivered. The model is based on two dimensions: incentives power and authority types. Both services and organizations can be analyzed in terms of these two dimensions and their subdimensions. Evidence from the contracting out debate is used for discussing the implications of the model for the feasibility and efficiency of organizations in the service delivery choice.

When contracting out, to whom to contract

SALVATORE, Domenico
2006

Abstract

Substantial research has been conducted concerning the efficiency and efficacy of different modes of public service delivery and contracting out, which has yielded conflicting results. This article develops a model of service delivery choice taking into account the distinction between public, private, and non-profit organizations and the characteristics of the service to be delivered. The model is based on two dimensions: incentives power and authority types. Both services and organizations can be analyzed in terms of these two dimensions and their subdimensions. Evidence from the contracting out debate is used for discussing the implications of the model for the feasibility and efficiency of organizations in the service delivery choice.
Service delivery; NIE; TCE
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Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/20.500.12570/4506
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