This literature review explores artificial intelligence's impact on professional identity at the individual and collective level. Analyzing 31 studies from different professions, it highlights AI's dual potential: enhancing professional expertise, autonomy and service quality, while also threatening deprofessionalization and loss of legitimacy. Furthermore, key factors influencing AI's impact include deployment characteristics, individual professional traits, and organizational contexts. We finally discuss implications for the future of professions and professional organizations.
The Impact of Artificial Intelligence on Professionalism in Organizations: A Literature Review
Salvatore, Domenico
2025-01-01
Abstract
This literature review explores artificial intelligence's impact on professional identity at the individual and collective level. Analyzing 31 studies from different professions, it highlights AI's dual potential: enhancing professional expertise, autonomy and service quality, while also threatening deprofessionalization and loss of legitimacy. Furthermore, key factors influencing AI's impact include deployment characteristics, individual professional traits, and organizational contexts. We finally discuss implications for the future of professions and professional organizations.File in questo prodotto:
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